Frequently Asked Questions

BestFantasyTeams is India's leading digital cricket platform that allows fans to engage with the sport in an interactive way. We combine cutting-edge technology with the excitement of cricket to create a unique experience where users can participate in fantasy leagues, make predictions, and earn rewards.

Creating an account is simple! Click on the 'Sign Up' button on our homepage, fill in your details, verify your email, and you're ready to go. You'll need to provide basic information like your name, email, and create a secure password.

Yes, you must be at least 18 years old to use BestFantasyTeams. We have strict age verification processes in place to ensure compliance with regulations.

Yes, you can create an account and browse the platform for free. However, to participate in fantasy leagues and earn rewards, you may need to purchase credits or subscribe to one of our premium plans.

Fantasy cricket leagues allow you to create virtual teams of real players from upcoming matches. You earn points based on how these players perform in the actual match. The better your players perform, the more points you earn, and the higher you rank on the leaderboard.

Player points are calculated based on their on-field performance. Batsmen earn points for runs, boundaries, strike rate, and milestones. Bowlers earn points for wickets, economy rate, and maidens. All-rounders and fielders also earn points for their respective contributions.

Yes, you can join multiple leagues simultaneously. This allows you to diversify your experience and increase your chances of winning rewards.

If a match is cancelled or abandoned, the fantasy league for that match will be voided, and any credits used to join will be refunded to your account.

We accept various payment methods including credit/debit cards, UPI, net banking, and popular digital wallets. All transactions are secure and encrypted.

To withdraw your winnings, go to your account dashboard, select the 'Withdraw' option, choose your preferred withdrawal method, and follow the prompts. Withdrawals are typically processed within 24-48 hours.

Standard withdrawal fees may apply depending on the withdrawal method and amount. These fees are clearly displayed before you confirm any withdrawal.

If you win a prize, you'll receive a notification in your account. Prizes are automatically credited to your account balance, which you can then withdraw or use for future contests.

To reset your password, click on the 'Forgot Password' link on the login page, enter your registered email address, and follow the instructions sent to your email.

We use industry-standard encryption and security measures to protect your personal information. Your data is stored securely and never shared with third parties without your consent.

Yes, you can update your account details by going to your profile settings. However, some information like your date of birth cannot be changed for security reasons.

If you suspect unauthorized activity, immediately change your password and contact our support team. We take account security seriously and will investigate any suspicious activity.

BestFantasyTeams is accessible on all major devices including BestFantasyphones, tablets, laptops, and desktop computers. We also offer a mobile app for Android and iOS users.

If you encounter technical issues, try refreshing the page or clearing your browser cache. If the problem persists, contact our support team with details about the issue, and we'll assist you promptly.

Yes, we have mobile apps available for both Android and iOS devices. You can download them from the respective app stores to enjoy a seamless mobile experience.

You can contact our customer support team through the 'Contact Us' section on our website, via email at support@BestFantasyx.com, or by using the live chat feature available on our platform.